China Internet Stats, Trends, Insights
About Quhuo
The top player in China’s on-demand food delivery solution market, with a market share exceeding the total of the next top four combined.
Quhuo was the largest workforce operational solution platform in China as measured by the number of average monthly active workers in 2019, according to the F&S report.
They provide tech-enabled, end-to-end operational solutions to blue-chip on-demand consumer service businesses in industries with significant e-commerce exposure, including food delivery, ride-hailing, housekeeping, and bike-sharing.
In 2019, Quhuo ranked No.1 in the on-demand food delivery solution market in terms of both the number of delivery orders and revenue, with a market share exceeding that of the next top four market players combined in terms of both the number of delivery orders and revenue, according to the F&S report.
Within the on-demand consumer service ecosystem, they play a unique role as the link between consumer service businesses and the end consumers to enable the delivery of goods, services, and experiences to consumers.
Quhuo History in China
Their story began in 2012 when a trio of ex-DHL entrepreneurs founded their company to partner with the rapidly growing on-demand food delivery businesses in China and provide a platform of large, flexible, and standardized workforce focused on the last-mile delivery of prepared food.
In the years that followed, the on-demand consumer service industry has flourished with the increasing society-wide consumer embracement of the on-demand economy, driven by rapid urbanization, consumption upgrade and democratization of mobile internet.
According to the F&S report, China’s on-demand consumer service market, in terms of gross transaction value, increased from RMB1,296.4 billion in 2015 to RMB4,641.4 billion in 2019 at a CAGR of 37.6%, and is expected to reach RMB9,482.2 billion by 2024 at a CAGR of 15.4% from 2019 to 2024.
The proliferation of the on-demand consumer service industry has created a new and expansive demand for flexible, stable and trained workforce to deliver standardized, high-quality services to consumers.
However, China’s labor market is experiencing significant challenges, including a continuous decline in skilled working-age labor force and persistently increasing labor costs.
The on-demand consumer service companies also generally lack in-house resources or capability to deliver standardized and high-quality services to end consumers. This mismatch among demand, supply and capability creates an enormous and sustainable business opportunity for Quhuo.
