Following the increasing cost of acquiring new users, platforms strive to keep them engaged and increase repeat usage. Taking the popular social platform Xiaohongshu as an example, it took 1,644 days to hit 100 million users from December 05, 2013 to June 06, 2018. As of January 2019, its registered users has exceeded 200 million.
Its monthly active users reached 85 million according to an internal memo leaked in June 2019.
Let’s take a look at Xiaohongshu’s strategies of obtaining young users based on information from Xueliang Zhan who is in charge of Xiaohongshu technology.
Losing users under 18 years of age
How to find a balance between the increasing cost of acquiring new users and ensured revenue growth? User retention might be the key. Across different age groups, users younger than 18 years old are the most likely to leave Xiaohongshu.
It seems reasonable to assume that those users might only have chances to use Xiaohongshu on weekends since most of them are at s...
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